Privacy Policy

Effective date · October 27, 2026

HK Jialong International Co., Ltd. (“HK Jialong International”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through https://jialongintl.com, why we collect it, and the rights you have under the EU/UK GDPR, the California Consumer Privacy Act (CCPA/CPRA) and Canada’s PIPEDA.

1. Who we are

The data controller is HK Jialong International Co., Ltd., an independent Hong Kong-based international trading company (Hong Kong Business Registration No. 77722194-000-02-26-9). For any privacy question or request, contact us at HKJIALONG.LTD@gmail.com or +86 159 5803 9331.

2. What we collect

• Enquiry data. When you submit our contact or quote form, or email us, we receive the details you provide: name, company, email address, phone number, product interest and message.
• Communication records. Emails and replies exchanged with our sales team.
• Technical logs. Our web server briefly records IP address, browser type, referring page and request time, for security and abuse prevention only.

We do not collect advertising identifiers, and we do not profile visitors for marketing purposes.

3. How we use data and on what basis

• To answer enquiries and prepare quotations — performance of a contract, or steps prior to entering into it (GDPR Art. 6(1)(b)).
• To fulfil orders, arrange shipping documents, and meet export, customs and chemical-control obligations — performance of contract and compliance with legal obligations (Art. 6(1)(b) and (c)).
• To keep the website secure and prevent misuse — our legitimate interests (Art. 6(1)(f)).
• Any other use, such as sending updates you asked for, only with your consent (Art. 6(1)(a)), which you may withdraw at any time.

4. Cookies

This website uses only strictly necessary cookies: a session cookie for language selection and, for logged-in administrators, an authentication cookie. We do not use analytics, advertising, social-media or cross-site tracking cookies. On your first visit, a brief notice tells you about these necessary cookies; clicking “OK” (or continuing to browse) acknowledges it. You may still block cookies in your browser settings; the site will continue to work.

5. Sharing and international transfers

We never sell or rent personal data. We share it only with: service providers that host the website or deliver our email, acting under contract; logistics, insurance and customs partners when needed to fulfil your order; professional advisers; and public authorities where the law requires. Our providers may process data outside the EEA, the UK and Canada (for example in Hong Kong, mainland China or the United States). Where required, such transfers rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

6. Retention

Enquiry data is kept for up to 24 months unless a business relationship follows. Contractual and trade records are retained for the period required by Hong Kong law and export-control rules (typically at least 7 years). Server logs are kept for a short period, generally no more than 90 days.

7. Your rights

EEA / UK (GDPR). You may request access, correction, erasure, restriction or portability of your data, object to processing based on legitimate interests, and lodge a complaint with your supervisory authority.

California (CCPA/CPRA). You may request to know, access, correct or delete personal information we hold about you. We do not sell or “share” personal information as those terms are defined by the CCPA, and we treat all consumers equally when they exercise their rights.

Canada (PIPEDA). You may access your personal information, request corrections, and challenge our compliance by contacting us or the Office of the Privacy Commissioner of Canada.

To exercise any right, email HKJIALONG.LTD@gmail.com. We will verify your request and respond within the statutory timeframe. You are never required to pay a fee.

8. Children

Our website and products are directed at business customers only. We do not knowingly collect data from anyone under 16.

9. Security

The site is served over HTTPS. Access to enquiry data is limited to staff who need it to answer you. No method of transmission is 100% secure, but we apply reasonable technical and organisational measures appropriate to the data we handle.

10. Changes

We may update this policy as our services evolve. The effective date above shows the current version; material changes will be highlighted on this page.